UK Gambling License: Complete Application Guide & UKGC Requirements 2025 GamingCompliance
If No is selected What do you think the maximum committed payment limit should be for the following machine categories (£)? Shown if No is selected What do you think the maximum deposit limit should be for the following machine categories (£)? (Optional response)Sliding scale (Mandatory response)£20 / £50 / £100 / No Limit / Other / I don’t know The current maximum amount of cash that can be inserted into a machine at one time is £50 as this is the highest denomination of bank note. Regulation 7 ensures that there is a maximum value that players can deposit onto a machine in a single action.
We believe it is appropriate to increase these fees so that local authorities can cover the costs of their gambling licensing and enforcement activity, and increase activity where needed. They are therefore essential for ensuring that licensing authorities can properly regulate gambling in their areas. Note that the different fees currently charged for large and small casinos may be subject to review and harmonisation following the consultation outlined in Chapter 1. Therefore, venues such as pubs and members’ clubs will not be impacted by any increases to premises licence fees. The fees payable for gaming machine notifications and gaming machine permits are not in scope of this review.
Small 2005 Act casinos will also experience a reduction in their required minimum table gaming area, from 500sqm to 250sqm. Despite respondents indicating a preference for venues to be made to reduce their gambling area, we think this is a fair exemption for the small number of casinos that it will apply to. The exemption for these casinos will apply from 16 May 2024 (the date on which the consultation response was published) and take account of any already submitted expansion plans. With regard to casinos that currently operate with a gambling area of 1500sqm or more, these casinos will be permitted to remain open with their current gambling area. When asked about the reduction in minimum table gaming area in Small 2005 Act casinos from 500sqm to 250sqm, more respondents were in favour of this being applied than opposed. A fairly even number of respondents were for and against the 12.5% rule applying for 1968 Act casinos, whereby any table gaming area would only count towards the minimum table gaming area if it constitutes 12.5% or more of the total table gaming area in the venue.
What is gambling software?
Offences cover the unlicensed offer of gambling, the unlicensed use of premises for gambling, the promotion or facilitation of a lottery and so on. In contrast with some jurisdictions, only casinos form part of the “regulated sector” for AML purposes, though all operators are required to conduct detailed risk assessments and implement AML policies, procedures and controls. Since 1 May 2025, operators have only been allowed to directly market to customers that have consented to marketing on a granular per product (i.e., casino, bingo, betting) and per channel (i.e., SMS, email) basis and, in January 2026, further rules will take effect on the offer of incentives.
The responses received from the third sector also raised concerns about the potential for increased gambling-related harm to occur alongside greater numbers of Category B machines being made available. We received a number of responses from large UK arcade operators who provided projections on how their gaming machine offer would change under Option 2(a) and 2(b) by comparison to the current situation. Evidence provided for Option 1 suggests that increases in Category B cabinet gaming machines would be moderate in the short-term. The second objective is to ensure that customers are presented with a genuine offer of lower staking Category C and D gaming machines.
This will ensure that the breaks designed to allow customers to make more informed or dispassionate decisions about their gambling are supplemented by safer gambling messaging and not used for any other purposes, such as promotional offers. This research recommended that the use of personalised messaging based on an individual’s own patterns of gambling may be more effective than generic messages. Others cited research which has been undertaken on safer gambling messaging, including from the Behavioural Insights Team and the Personal Finance Research Centre (University of Bristol). Some respondents from outside of industry stated that safer gambling messages should be designed independently of industry and that some of the existing industry-led safer gambling messages are ineffective. Some trade associations also highlighted the GamCare Code of Conduct for the display of socially responsible messaging, which they adhere to and requires that 20% of screen content displays safer gambling messages. The overwhelming thrust of responses was that any messaging should be based on evidence.
An “economic crime levy” is payable by entities that are regulated for anti-money laundering purposes (currently only casinos in the UK) and which generate more than £10.2 million in UK revenue. It should be noted that in April 2025 HM Treasury opened a consultation (which closed on 21 July 2025) on a proposal to introduce a single remote gambling duty that would apply to all remote gambling activities targeting the UK. 15% of the commission charges charged by betting exchanges to users who are UK citizens Operating licences are generally indefinite, subject to paying annual fees. Eligibility for a British gambling licence depends upon the Gambling Commission’s assessment of a variety of factors, primarily the integrity and probity of the applicant and the applicant’s ability to conduct gambling in a solvent and responsible manner in compliance with law and regulation.
The majority of responses stated that there should be the ability for customers to set voluntary limits on gaming machines accepting direct cashless payments. The vast majority of responses to the consultation agreed that card account verification should be required if direct debit card payments are permitted on gaming machines. We propose to align the lifting of the prohibition on direct debit card payments on gaming machines and the introduction of player protections within regulations with the Gambling Commission’s review of the Gaming Machine Technical Standards.
(3) In Part 5 of Schedule 1 (mandatory conditions attaching to converted casino premises licences)— (2) In paragraph 2(1) of Part 4 of Schedule 1 (mandatory conditions attaching to small casino premises licences), for “500m²” substitute “250m²”. (2) In section 172 (gaming machines), in subsection (5)(b)(i), for “twice” substitute “5 times”. The Gambling Commission’s Notice essentially makes clear that those B2B operators have a role in assisting the Gambling Commission in tackling unlicensed gambling in the British market and that such B2Bs place their own licence at risk by not taking sufficient steps to ensure that its content is only made available to British consumers via licensed B2C websites.
Regulation 9 also sets non gamstop casino committed payment limits, money which cannot be refunded to the player once it is paid or transferred onto the machine’s credit or play meter. Regulation 7 of the Gaming Machine (Circumstances of Use) Regulations 2007 sets the financial (payment) limit on the amount a person can deposit on a machine in a single action. The need to future-proof the land-based gambling sector provides the rationale for change. Consumer preferences therefore indicate that cashless would need to complement, rather than replace, cash as a gambling payment method.
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- 1968 Act casinos that are smaller than the configurations of a 2005 Act Small casino but have a gambling area equal to or greater than 280sqm will be able to increase their gaming machine allocations on a pro rata basis commensurate with gambling area.
- Q4.a Do you perceive there to be any issue with allowing multiple casino licences in the same physical location if gaming machine entitlements are increased as proposed?
- (2) The floor area of the gambling area must be less than 1,500m².
- Operators must meet a clear set of standards focused on fairness, transparency, and responsible gambling.
Further information on these changes will be published as it becomes available on the Gambling Commission’s website and communicated to operators and licensing authorities. The draft Casinos Regulations form part of a package of interlinked statutory instruments which amend the regulatory framework for land-based casinos. Licensed gambling businesses must display that they are licensed and also provide a link to our public register. A company that runs four casino brands under one licence will have four separate site entries, each with its own Domain Score.
These generate 11% of all GGY generated from Category B machines. On the other hand, in 62% of all sessions from April to September 2019, the player either won money on the machines or lost an amount up to £20. Notably, these rates are below the at-risk and problem gambling rates for casino table games (31.5% and 6.4% respectively). • Any non-gambling area may consist of one or more areas within the premisesDo you agree that this should remain the same under the new regime? • Each separate area comprising the non-gambling area, other than the lobby areas and toilet facilities, must contain recreational facilities that are available for use by customers on the premises. It is for the Scottish Ministers to consider whether they want to amend the Mandatory and Default Conditions that apply to casinos located in Scotland.
This is a condition of your licence under LCCP Condition 8 – Display of licensed status. You are required to tell us about certain things that happen in your business, these are dependent on the licences and activities you hold. Compliance activity is based on risk and the risk that each licensed activity poses to the Gambling Commission’s licensing objectives.
A gambling business may ask you for a selfie if they think there may be fraudulent activity on your account. A customer cannot place a bet until they have been verified, so gambling businesses will verify customers as quickly as possible so that they can start gambling. If a gambling business can verify you electronically the process may be instant. We don’t say which types of information gambling businesses should ask for.
Non-UK sites have looser regulations and face less scrutiny if they operate maliciously. Non-UK gambling sites may be safe, but there is no real way of knowing beforehand. There, you will find licensing information and links to the UKGC website, where you can verify this information. Having a valid UKGC gambling license is a requirement for operating a gambling website that allows British players to join. The UK Gambling Commission (UKGC) is the regulatory body responsible for overseeing all forms of gambling within the United Kingdom. It’s not just the secure and fair gameplay you get, but also the decision towards responsible gambling.
How casino site data is presented on Saferwager
A non-licensed casino can’t legally accept UK players, and can not advertise their games to British players. All UK casino sites that operate legally in the UK are licensed. Licensed casinos are obligated to be transparent in their operations, including clear terms and conditions, bonus guidelines, and withdrawal policies.
The flat additional application fee payable for a licence that combines all three activities is £3,360. Subsequently, you’ll also see the status of their licence updated in the public register. There you can search up the operator, the licence number and the parent company. You can also make use of our page banners to find some of our favourite brands that have been licensed by the UKGC and are available to UK players. In this guide we’ve outlined how you can easily confirm an operator’s licence and a few extra steps you can take to make sure that you’re only ever playing at a duly regulated site.
For example, a person leaving a gaming machine to go to an ATM will be required to enter their PIN. It was also raised that these machines can be converted to adapt a card reader for contactless payment, but adding a chip and pin device for every transaction in most cases would either not be technically feasible or cost effective. Respondents from the pub sector also raised issues with verification for each transaction on Category D crane grab machines.
For operators seeking to access the UK market, the UKGC licence is a prerequisite. The Gambling License Register also tracks UKGC-licensed operators and provides direct links to the Commission’s public register entries where available. The Gambling Commission maintains a public register of all current operating licences and personal licences. The levy is calculated at a rate ranging from 0.1% to 1.1% of gross gambling yield (depending on the licensed product), based on the amount reported in the operator’s regulatory returns for the previous 12-month period. The Commission’s preferred option would see an average 30% increase in annual operating licence fees.
The ASA monitors compliance and has the authority to ban adverts that break the rules and issue large fines, which helps ensure that the gambling industry maintains high standards of honesty and social responsibility. Ads must not target minors, feature anyone under the age of 25 in a prominent gambling role, or imply that gambling can enhance personal or financial success. GAMSTOP is free to use and available to anyone with a UK address, and it helps to provide a safety net for individuals experiencing harm or looking to limit their gambling. GAMSTOP is the UK’s national self-exclusion scheme, which is designed to help players take control of their gambling. Its three main aims are to prevent gambling from being a source of crime or disorder, ensure it is conducted fairly, and protect children and vulnerable people.
A low number of premises visits may also be indicative of the lack of funding received by licensing authorities to fully undertake duties, such as inspections, alongside other administrative and enforcement functions. However, premises visits are only one aspect of a licensing authorities regulatory work. A number of these responses acknowledged the financial pressures placed on licensing authorities, which was reflected by the substantial number of industry responses that advocated for a 10% increase. A key stated benefit was the ability to undertake more proactive engagement and enforcement activities with licensed premises.
However, there is no uniformity across land-based machines as a whole. The cooling-off periods require players to temporarily take a break before continuing their session on that gaming machine. There are existing limits which can be set on machines, as well as cooling-off periods for when these limits are hit. Should there be a minimum transaction time for customers making a cashless transaction on a gaming machine? Category D machines currently do not have a committed payment limit. These are £10 for Category B1, B2, B3 and B3A machines, and £5 for Category B4 and C machines.
More information on the operating licences required is available in our guidance on the legislative changes. (2) A notice must be displayed in a prominent place in each part of the premises used for providing facilities for betting, setting out the terms on which persons are invited to bet on the premises. 4.—(1) This paragraph applies to larger converted casino premises and extended converted casino premises.
The government will consider the need for bespoke dedicated safe play messaging as part of cashless gambling on gaming machines. As mentioned above, the existing regulations prohibit the use of debit cards for direct payments to gaming machines, and prohibit any use of credit cards. The introduction of direct forms of cashless payments on gaming machines, subject to suitable safeguards, therefore represents an opportunity to future-proof the land-based gambling industry. The lack of direct cashless payment methods on gaming machines contrasts with the cashless options that consumers have within the wider retail economy.
Running an online casino for UK consumers requires a Remote Casino Operating Licence under the Gambling Act 2005. For example, it will allow you to supply gambling software via methods of secure file transmission or to make gambling software available for download by operators from your server. A UKGC licence is authorisation from the UK Gambling Commission for a company to offer gambling to players in Great Britain.